COVID Procedure Update
March 31, 2020
Dr. Katherine Nicholson
During this time of uncertainty due to COVID-19, we want our patients to know that your health and safety is our #1 priority. At Carolina General & Cosmetic Dentistry, we want to share the actions that we continue to take to keep our patients and office safe.
First and foremost, we have always taken great precautions to keep both our office environment and dental instruments sterilized to the highest standards. We strictly follow OSHA guidelines for room and equipment disinfecting.
Following each visit, we make sure that any common spaces and surfaces are fully sanitized, as well as each and every surface in the exam room between patients. Fresh masks and gloves are always used between each visit.
Our dental instruments are sterilized using a rigorous process that includes manual scrubbing, an ultrasonic enzyme bath, sealant in a sterilized bag, and sterilization in a high-temperature steam oven called an autoclave. This ensures that our instruments are 100% safe for patients.
During this time, if any employee or a patient is not feeling well, we are asking them to stay home and self-isolate. If you have a scheduled appointment and are not able to come, please call and let us know.
We are still open for all scheduled appointments, and we are also still taking new patients. We will continue to be open for all pre-urgent and urgent conditions. If you have any questions about your procedure, if your situation is urgent, or if you have a simple question, please don’t hesitate to call us. We will advise you on our recommended action.
When you come to your appointment, we ask that you do not bring additional family or friends with you. We would like to keep the number of people in the office to a minimum. If the patient is a minor, we ask that only one parent or guardian come with them.
Should you have a condition that needs dental attention and you don’t seek help, the longer you wait, the worse your situation could become. For serious conditions left untreated, the dental issue can turn into a root canal or even tooth loss. Currently, the ER will not see patients with tooth pain and/or broken teeth.
If a mandatory shutdown goes into place, we will contact you and let you know via text message or email.
Thank you for your continued support of Carolina General & Cosmetic Dentistry. We hope that you and your family continue to stay healthy and safe during this time.
Dr. Katherine Nicholson
Carolina General & Cosmetic Dentistry